Aviation regulator issues time line for delivery of services

Top Stories

»	49% Indian startups now from tier 2, 3 cities: Jitendra Singh
»	'India ranks 3rd in global startup ecosystem & number of unicorns'
»	Tripura exported over 9K tonnes of pineapples in 2 years
»	CPI inflation eases to 6.71% in July, IIP falls to 12.3%
»	Rupee depreciates 12 paise to close at 79.64 against US dollar

SME Times News Bureau | 23 May, 2014
In a bid to give a makeover to the aviation regulator's office, the Director General of Civil Aviation (DGCA) Thursday issued new service standard guidelines which enlist procedures, activities and time line for delivery of various services provided by the government agency.

"The highlight of the document is that it gives the timelines for the completion of an activity resulting in the issue of an approval, license, permit or a certificate by DGCA," the government agency said in a statement.

One of the main tasks of the DGCA is to provide approvals for air safety, incident investigation, issuance of pilot licence, air crew examinations, liasoning with other international safety authorities and giving air worthiness certificates for aircraft, choppers, aerodromes and other ground handling services.

"As part of its initiative for better service, DGCA has also instructed the officers to seek clarification(s) only once from the applicant, especially for services offered to individuals such as pilots, engineers etc," the agency added.

The aviation regulator is trying to reform various procedures and adopting international best practices after it was downgraded by the US Federal Aviation Authority (FAA) in January this year.

The agency recently conducted surprise raids on private air operators, asked airlines to allow the use of electronic devices by passengers with some conditions and instructed the passenger carriers to use new effective tracking systems after the recent Malaysian Airlines tragedy.